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beem Hub

The beem Hub is the central platform for managing beem products and services. It provides administrators with an overview of active Security Editions, protected locations, registered users, and permission-based access to related applications.

Accessing beem Hub

The beem Hub is part of the My Swisscom Business portal. You can access it using one of the following methods:

Direct Access

  1. Log in directly via the following URL: https://extranet.swisscom.ch/b2b/dashboard
  2. Once logged in, go to: InventorybeemCompany Services

Step-by-Step Access

  1. Navigate to swisscom.ch
  2. In the top-right menu, select: Business CustomersAll Business Customers
  3. Click LoginMy Swisscom Business
  4. Once logged in, go to: InventorybeemCompany Services

Login Requirements

To access the beem Hub, you need a Swisscom Business Account (for example, prename.surname@company.beem.swiss) associated with your beem products. This account is created when you purchase beem. Other Swisscom accounts used for different Swisscom services do not grant access to the beem Hub.

For more information, see the Swisscom Business Account FAQ.

Feature Overview

The available features in the beem Hub depend on the customer’s Security Edition, licensed sites and users, and any additional modules. Available functions may also vary depending on the onboarding status, as the beem Hub supports the setup of beem and related services such as beem Device Management. New functions are added regularly as the beem Hub continues to evolve.

The following list highlights the main functions available in the beem Hub:

Assisted Services

Request personalised consultations from Swisscom experts for configuration support and administrative or technical assistance.

beem Device Management

Activate beem Device Management in the beem Hub to centrally manage security policies for mobile devices used within your company. Once configured, the beem Device Management dashboard provides an overview of enrolled devices, users, compliance status, login activity, and security settings. You can also add devices, configure additional operating systems, review logs and device details, and manage security levels for device groups, including deactivation.

For more information, see the beem Device Management page.

Capacity Profile

Manage the amount of simultaneous data traffic protected by beem to optimise performance across users and locations.

Company Domain

Review the domain currently assigned to your organisation. This domain serves as the default for all newly created users. For optimal integration, we recommend linking your company domain to beem. After adding a domain, your DNS settings must be updated with a unique text key. DNS changes may take up to 48 hours to propagate.

Concerto (beemNet Settings)

Concerto is the central tool for managing security policies, connectivity settings, and analytics for a beem tenant. It provides administrators with access to network security and connectivity configuration.

To open Concerto, select beemNet Settings. Access requires a connection to the dedicated Security Officer (SecOfr) tenant. For more information, see the Concerto page.

Location Management

Manage all beem-registered sites from a centralised overview. Selecting a site provides access to site-specific configurations, including protection status, contract information, internet and telephony settings, and business services.

Security Dashboard

View an overview of your network’s security activity and usage. The dashboard displays the current protection status, bandwidth usage, blocked content categories, and detected threats. You can also review the top applications by traffic consumption and the most frequently blocked content categories.

Individual mobile users can access a personal overview in the Swisscom Cockpit.

Security Editions

Manage your beem Security Edition. You can switch between the Standard, Plus, and Premium Security Editions by selecting a preferred activation date and completing the order through the shopping cart. Switching to the Essential Edition is not available.

Security Levels

Select from four Security Levels for your Essential Edition tenant. Once activated, the selected level is applied company-wide to all integrated users and locations.

User Management

Create and manage user accounts, assign licences, and organise users into groups to simplify the administration of settings and policies. Access account information, including product details, SIM details, roaming and blocking settings, as well as related links and documents.