Glossary
administrative request
Service that can be booked by customers and is subject to a charge. Part of cost element “Individual enquiry”. Used for requests of an administrative nature.
agent-based
Connection and protection via beemNet, for which the beem App must be used.
agentless
Connection and protection via beemNet without having to use the Swisscom beem App.
Assisted Services
Services that a customer can provide themselves but obtains from Swisscom.
Basic
Name for a Security Edition. Content of the Security Edition: Secure access to business applications.
beem
beem is the name for the next generation of our Telco portfolio with integrated security.
beem Analytics
Comprehensive analytics solution for current and historical network and risk monitoring, anomaly detection and reporting for e.g. user access and device usage.
beem app
Name of the beem app.
beem Gateway
A beem gateway processes incoming and outgoing data traffic using software-defined networking and comprehensive security features. A large number of gateways organised as a distributed system form the heart of the beem Fabric.
beem Hub
Subpage in the My Swisscom Business inventory with various links for managing beem.
beem Office
Product name for wireline products for SMEs.
beem Office light
Product name for wireline products for SMEs.
beem Office light+
Product name for wireline products for SMEs.
beem Security Centre
A web application for administrators and users of beem to view and configure security-related information.
beemNet
beemNet is a private, secure corporate network which provides trustworthy access to the Internet – easy, anywhere and on any device. beemNet protects all connected devices and networks against cyber risks in real time, with additional protection of privacy through targeted anonymisation and encryption. At the heart of the beemNet is Kalpana, the beem Fabric.
beemNet protection and privacy
Collective term of beemNet features for customers.
beemNet settings
beemNet protection settings for the company. Can be selected by the company admin via the beem hub in My Swisscom Business.
Business Application Portal
Web portal for protected access to company data, business applications and virtualised desktops via a web browser, both inside and outside the company’s network.
capacity profile
The capacity profile controls how much simultaneous data traffic can be protected if beem performs optimally.
Collaborate
Product name of a user licence without a mobile subscription that can be assigned to third parties, such as partner companies or external employees.
Company Services
Umbrella term for fee-based services at company level.
Concerto
Management tool for companies to manage security policies and other connection and security-related settings for beem and view analytics.
cyber risks
Any risk or attack that can damage a company’s digital infrastructure.
Device Management
A device management platform is used to manage client devices. A key task is the distribution and enforcement of device policies.
Device Management Onboarding
Device management onboarding sets up a device to be secure, compliant, and ready for use with all the apps, settings, and guidelines you need.
Digital Experience Monitoring
Digital Experience Monitoring (DEM) means continuously measuring and analysing the digital user experience – i.e. how well applications, websites or IT services work from the end users’ point of view. DEM shows how “smoothly” and reliably digital applications work from the users’ point of view – and helps to identify problems at an early stage.
DPI
Acronym for deep packet inspection.
Essential
Name for a Security Edition. Content of the Security Edition: Secure surfing in beemNet.
Geofencing
Geofencing detects when a device (e.g. a smartphone) moves in or out of a specific area and can respond automatically.
Identity & Access Management
Identity & Access Management (IAM) manages digital identities and controls who has access to what based on roles, rights and security guidelines.
individual request
Clearing item for individual customer enquiries.
Location Services
Umbrella term for subscribable services at company location level.
multiple devices
Ability to use the user licence on additional devices.
Onboarding Package 1
Onboarding package for ‘Assisted Services’.
Onboarding Package 2
Onboarding package for ‘Assisted Services’.
Online training
Online training (for e.g. for admin, …)
passkey
A passkey is a digital key that you can use to log in securely – without a password. You can log in using a fingerprint, face recognition or device PIN, for example.
passkeys
A passkey is a digital key that you can use to log in securely – without a password. You can log in using a fingerprint, face recognition or device PIN, for example.
passwordless access
Option of password-free authentication (e.g. with passkey or Mobile ID) for access to protected environments and user accounts, such as the Swisscom Business Account.
Plus
Name for a Security Edition. Content of the Security Edition: Flexible protection and networking.
Premium
Name for a Security Edition. Content of the Security Edition: Prevent data leakage and protect data with AI.
Protect
Product name for a user license without a mobile subscription that can be assigned to individuals within a company.
Protect & Connect
Product name of a beem user licence with mobile subscription.
Remote Browser Isolation
Security feature in which websites are not opened directly on the end device, but in an isolated environment on an external server. Remote Browser Isolation (RBI) protects devices and data by loading websites “remotely” in a secure environment – only the image (or secure content) is transmitted to the user.
retire
An action that removes a device managed by Device Management from the organisation.
Security Dashboard
Dashboard for security-related events relating to sgür. Available to users with detailed information and to company admins with aggregated, anonymised data.
Security Edition
A package of security-related features at company level. Four Security Editions available: Essential, Basic, Plus and Premium.
Security Editions
A package of security-related features at company level. Four Security Editions available: Essential, Basic, Plus and Premium.
Security Level 1
beemNet settings: beemNet level 1
Security Level 2
beemNet Settings: beemNet Level 2
Security Level 3
beemNet Settings: beemNet Level 3
Security Level 4
beemNet Settings: beemNet Level 4
Security Policies
Security policies are rules that allow or deny access to resources protected by the beem Fabric (e.g. corporate applications and data).
Single Sign-On
Single Sign-On (SSO) is an authentication process that allows users to log in only once to access multiple applications or digital services.
SME benefit
Attractive combination discount for companies that combine participating products.
SSO
Short form for Single Sign-On.
Stay connected
Offers the option to maintain a permanent encrypted connection to beemNet.
Swisscom Business Account
Personal user account for accessing Swisscom Business Online Services (My Swisscom Business, Billing & Analytics, user administration) and for authentication to use the Swisscom beem App.
technical request
Service that can be booked by customers and is subject to a charge. Part of cost element “Individual enquiry”. Used for requests of a technical nature.
User licence (with mobile subscription)
A user licence is a paid component of beem that can be flexibly assigned to people inside and outside the company. A user licence (with mobile subscription) includes mobile connectivity from Swisscom.
User licenses
A user licence (with or without a mobile subscription or Swisscom mobile communications) is a paid component of beem that can be allocated flexibly to people inside and outside the company.
User Services
Describes services at user level
with beemNet
Item in the shopping cart, in the offer or on the invoice if a user licence with beemNet protection is purchased.
zero trust access
A security policy which states that every access is checked – regardless of whether the user is on the company network or not.