System Requirements
INFO
Swisscom beem supports all major web browsers and end-user devices. However, not all features and use cases are available or fully supported across every platform, browser, or device. Detailed compatibility information for specific use cases is listed in the relevant sections below.
My Swisscom Business
My Swisscom Business is the online self-service portal designed for business customers to manage their Swisscom Business Account. It provides:
- 24/7 access to service and account information
- Tools for user and permission management
- Options to view and modify products, subscriptions, and invoices
- Real-time notifications about service updates or maintenance
- Access to support resources, including FAQs and documentation
This portal acts as the central interface for administrators and authorized users to configure and monitor their Swisscom services, including beem services.
Swisscom Business Accounts
A Swisscom Business Account represents your company’s official contractual relationship with Swisscom. It includes:
- The company’s customer profile
- All active subscriptions and services (e.g., internet, mobile, IT solutions)
- Billing and invoicing information
- Eligibility to access Swisscom’s business platforms and tools
This account forms the foundation for managing your organization’s services with Swisscom.
INFO
Swisscom Business Accounts are primarily intended for registered businesses, including start-ups, SMEs, and large enterprises. However, private individuals (e.g., freelancers or self-employed persons) can register for business services if they meet the criteria or use the services in a business-like context.
beem App – Supported Client Operating Systems
The beem app is a native VPN client built for seamless compatibility with Android, iOS, macOS, and Windows operating systems.
To ensure reliable performance across devices, the app supports the following operating system versions:
| Client Operating System | Version |
|---|---|
| Windows 11 | All versions ¹ |
| macOS | macOS 13 and later |
| iOS/iPadOS | iOS/iPad OS 15.5 and later (Note: iOS 26 is not yet supported.) |
| Android | Android 9 and later² |
WARNING
¹ Windows 10 is not supported, as Microsoft will discontinue official support for it in October 2025.
² Please note that the beem app has currently been tested exclusively on Samsung smartphones and tablets with One UI. Compatibility with devices from other manufacturers or Android variants is not yet confirmed, but support may be extended in the future.
Server Operating System
The platform is fully operating system-independent and compatible with all major operating systems. beem functions reliably across environments without relying on any specific OS architecture.
Supported Browsers per Operating System
The following table provides an overview of the operating systems and browsers supported by beem:
| Client Operating System | Browser | Version | Supported |
|---|---|---|---|
| Windows 11 | Chrome | 136.0.7103.92 | ✓ |
| Windows 11 | Edge | 135.0.3179.98 | ✓ |
| macOS 13+ | Chrome | 136.0.7103.93 | ✓ |
| macOS 13+ | Edge | 135.0.3179.54 | ✓ |
| macOS 13+ | Safari | 18.4 | ✓ |
| iOS/iPadOS 15.5+ | Chrome | 131.0.6778.73 | ✓ |
| iOS/iPadOS 15.5+ | Edge | 135.3179.98 | ✓ |
| iOS/iPadOS 15.5+ | Safari | 18.4 | ✓ |
| Android 9+ | Chrome | 136.0.7103.87 | ✓ |
| Android 9+ | Edge | 135.0.3179.85 | ✓ |
WARNING
Although older versions may still function, they are not officially supported. We strongly recommend keeping your browser up to date to ensure optimal performance and security.
Compatibility: Operating Systems and Browsers for Passkeys
The table below outlines the operating systems and browsers that are compatible with modern authentication methods such as passkeys.
| Operating System | Browser | Compatibility Notes |
|---|---|---|
| Windows 11 | Google Chrome | Fully supported for passkeys starting from version 106. |
| Microsoft Edge | Fully supported starting from version 106. | |
| macOS 13+ | Safari | Native support for passkeys. |
| Google Chrome | Supported via WebAuthn API. | |
| iOS/iPadOS 15.5+ | Safari | Native support for passkeys in apps and web. |
| Google Chrome | Supported in web browsers. | |
| Android 9+ | Google Chrome | Requires WebAuthn API support. |
INFO
To use passkeys for authentication on a Linux device, you need either Google Chrome or Mozilla Firefox as your web browser, along with one of the following:
- A smartphone (Android or iPhone) for phone-based cross-device authentication (QR code flow)
- A USB security key (e.g., YubiKey, Google Titan)
- A password manager that supports passkeys. For example, KeePassXC can manage passkeys across operating systems, including Linux. However, it requires the KeePassXC-Browser extension for Firefox.
Cross-Device Authentication
INFO
To ensure optimal compatibility, update your browser and operating system to the latest version. Note that certain features may vary based on the device manufacturer or system configuration.
Passkeys
Passkeys represent a modern, secure alternative to passwords and play a vital role within the beem network and security solution. By leveraging the power of asymmetric encryption and strong cryptographic techniques, passkeys provide exceptional security while delivering an intuitive and streamlined user experience.
Enhanced Security and User Experience
With passkeys, the risk of passwords falling into the wrong hands is eliminated. Instead of relying on shared secrets, passkeys employ asymmetric encryption with a private key stored securely on the client device. This unique combination of security measures enhances data protection and mitigates the vulnerabilities associated with traditional passwords. Passkeys enable seamless cross-device authentication, allowing users to access beem from multiple devices with ease. Persistent linking ensures that once authenticated, users can seamlessly switch devices without the need for repetitive logins. Additionally, passkeys can be stored in the cloud or managed by trusted third-party password managers, offering users convenience and flexibility in their authentication workflow. By utilizing passkeys, beem provides robust protection against phishing attacks. The asymmetric encryption mechanism ensures that sensitive data remains secure while proving user authenticity. Passkeys serve as a reliable defense against online threats, giving peace of mind during any digital interaction.
Please refer to the compatibility table to ensure optimal compatibility with your specific client operating system and web browser. The beem ecosystem is designed to encompass a wide range of devices and platforms, ensuring a seamless Passkey experience for users.
| Browser | iOS/iPadOS 16+ (2022) | macOS 13+ (2022) | Android 9+ (2018) | Windows 11¹ | Linux² |
|---|---|---|---|---|---|
| Chrome | ✓ | ✓ | ✓ | ✓ | (✔) |
| Safari | ✓ | ✓ | ✗ | ✗ | ✗ |
| Edge | ✓ | ✓ | ✓ | ✓ | (✔) |
¹ Cross-device authentication and passkey management features were added in Windows 11 23H2.
² Cross-device authentication, physical security keys, or password managers (e.g., KeePassXC) are supported.
Figure: The image illustrates four common methods for storing and using passkeys across devices and platforms.
INFO
The initial passkey must be created using a mobile phone. The specific model or manufacturer is not relevant—any mobile device may be used.
Swisscom Business Account Passkeys
Swisscom Business Account Passkeys are integrated within the beem ecosystem, enhancing identity and access management for users. Swisscom Business Account serve as powerful credentials that completely replace passwords, establishing secure and convenient authentication. In the corporate environment, Swisscom Business Account strengthen security measures by serving as an additional line of defense. By combining Swisscom Business Account with client device authentication, beem establishes a robust and multi-layered workflow. This integration guarantees that only authorized users can access sensitive company data and applications. With Swisscom Business Account, the overall security posture is fortified, ensuring the absolute protection of valuable assets.
Swisscom Business Account and the beem ecosystem go hand in hand, revolutionizing identity and access management. By leveraging the power of Swisscom Business Account, users can unlock an array of benefits, including advanced security, effortless convenience, and the elimination of passwords. With comprehensive compatibility and seamless integration, Swisscom Business Account are an indispensable component of the advanced beem network and security solution.
beemNet Access
beemNet supports all major operating systems and enables secure access to the Swisscom network from both internal and external environments.
Access Requirements:
To use beemNet, customers must have:
- A valid beem user licence, and
- The appropriate Swisscom network access service, depending on their connectivity setup.
Supported Swisscom Access Types:
- Enterprise Connect
- IP-Plus
- Smart Business Connect
- Wireline Access
When connecting from outside the Swisscom network (e.g., home office, public Wi-Fi), users must use the beem app to establish a secure connection to the beemNet environment.
| User Licence Type | Max. Number of Devices | Mobile Voice & Data | No Restriction | Concurrent vs. Named |
|---|---|---|---|---|
| Protect & Connect | 6 | ✓ | ✓ | 👤 |
| Protect | 3 | ✗ | ✓ | 👤 |
| Collaborate | 1 (5) | ✗ | ✗ | 👥👥 |
Wireline
To convert a standard internet connection into a beemNet connection, one of the following Swisscom access products is required:
- inOne KMU office or beem Office
- Smart Business Connect
- Enterprise Connect
- IP-Plus®
If none of these access types are available, users can still connect to beemNet via the beem app, which enables secure access over third-party internet connections.
Once connected, the local area network (LAN) behind the internet connection is automatically integrated into the beemNet environment, allowing all devices within the LAN to securely communicate over the Swisscom network.
User licence and client devices
| Service | Description |
|---|---|
| Protect | Basic protection layer for secure access. |
| Collaborate | (Coming soon) |
| NATEL® go with beemNet option | Mobile subscription with optional beemNet integration for secure mobile access. |
Access via Internet browser
Access to beem-protected resources via a standard internet browser does not necessarily require a user licence. If beem is used to secure services such as web servers or E-Connect servers, it is possible to allow access for unauthenticated or anonymous internet users. In such cases, users can interact with the protected service through the beem network without needing to be explicitly licensed.
Access for IoT devices
Customers with a contract for IoT devices with Swisscom can integrate them into the beem network.
Fail-Close
“Always On” with “Fail-close” is supported on Windows, macOS, and Android. iOS and iPadOS do not support “fail-close” unless device management is implemented by adopting supervised mode.
Single Sign-On
This section provides an overview of public and private Single Sign-On (SSO) support within the beem ecosystem. Currently, four SSO integration variants are available or planned:
| SSO Variant | Description |
|---|---|
| Swisscom Services | Includes My Swisscom Business, beem, and other internal Swisscom services |
| Swisscom Workspace Services | Internal Workspace, Enterprise Workspace and IT KMU Solution (Coming soon) |
| Customer’s Private Applications | SSO integration for customer-hosted apps (Coming soon) |
| Customer’s SaaS Applications | Supports third-party platforms such as salesforce and workday |
Figure: The image illustrates the SSO integration landscape across these variants.
Federation
beem supports identity federation for seamless integration with enterprise identity providers. Currently, the following federation standards are supported:
- Microsoft Entra ID (formerly Azure Active Directory)
- Active Directory Federation Services (ADFS)
This allows organizations to leverage their existing identity infrastructure for secure and centralized authentication across beem-enabled services.
INFO
For detailed configuration guidance or support for additional identity providers, please contact us directly.
Device Management System Requirements
This section outlines the prerequisites and supported configurations for managing devices with beem.
WARNING
Not all versions of client operating systems are supported.
Supported Operating Systems for Device Management
| Platform | Supported Versions | Requirements |
|---|---|---|
| iOS / iPadOS | iOS 15.x – iOS 18.3.1 | Apple Business Manager account required for enrollment and management |
| macOS | macOS 14 – 15.3.1 | Apple Business Manager account required for enrollment and management |
| Android | Android 14 and above | Requires enrollment via Google Enterprise account for policy enforcement |
| Windows | Windows 10 Pro Windows 10 Enterprise (21H2, 22H2) Windows 11 Pro Windows 11 Enterprise (21H2, 22H2, 23H2, 24H2) Windows ARM devices Windows Enterprise LTSC (2019, 2021) Windows Holographic (23H1, 23H2) | No account required for device management |
WARNING
To ensure security and compatibility, only selected Android hardware is supported. Generic or uncertified devices are not considered secure.
Non-Compatible Configurations
The following configurations are not supported with beem device management:
- Consumer and corporate VPN solutions
- Cascading firewalls
- Third-party solutions that interfere with secure device posture or network routing (category-based exclusions)
Supported IaaS Solutions
Applicable only for API Data Protection CASB
The following Infrastructure as a Service (IaaS) platforms are supported:
- Microsoft Azure
- Google Cloud Platform (GCP)
- Amazon Web Services (AWS)
- Oracle Cloud Infrastructure (OCI)
Supported SaaS Solutions
beem supports a wide range of SaaS (Software as a Service) applications through multiple integration methods to ensure visibility, control, and data protection. The platform can detect and manage over 8'000 SaaS applications via Shadow IT discovery.
Single Sign-On (SSO) support is also planned and will be available soon.
The table below lists currently supported SaaS applications and indicates their compatibility with the following enforcement methods: inline CASB via forward proxy, inline CASB via reverse proxy, and API-based data protection CASB.
| Inline CASB via Forward Proxy | Inline CASB via Reversed Proxy | API-based Data Protection CASB | |
|---|---|---|---|
| 4shared | ✓ | ✗ | ✗ |
| Amazon AWS | ✓ | ✗ | ✗ |
| AOL | ✓ | ✗ | ✗ |
| Bitbucket | ✓ | ✗ | ✗ |
| Blogger | ✓ | ✗ | ✗ |
| Box | ✓ | ✓ | ✓ |
| Cisco Webex Teams | ✗ | ✗ | ✓ |
| Citrix ShareFile | ✗ | ✗ | ✓ |
| Confluence | ✗ | ✗ | ✓ |
| Craigslist | ✓ | ✗ | ✗ |
| Dailymotion | ✓ | ✗ | ✗ |
| Daum Mail | ✓ | ✗ | ✗ |
| DocuSign | ✓ | ✗ | ✗ |
| Dropbox | ✓ | ✓ | ✓ |
| eBay | ✓ | ✗ | ✗ |
| Egnyte | ✗ | ✗ | ✓ |
| Evernote | ✓ | ✗ | ✗ |
| Excel Online | ✓ | ✗ | ✗ |
| ✓ | ✗ | ✗ | |
| Facebook Messenger | ✓ | ✗ | ✗ |
| Facebook Workplace | ✓ | ✗ | ✗ |
| Flickr | ✓ | ✗ | ✗ |
| GitHub | ✓ | ✗ | ✓ |
| GitLab | ✗ | ✗ | ✓ |
| ✗ | ✓ | ✗ | |
| Google Accounts | ✓ | ✗ | ✗ |
| Google Docs | ✓ | ✗ | ✗ |
| Google Drive | ✗ | ✗ | ✓ |
| Google Gmail | ✓ | ✗ | ✓ |
| Google Photos | ✓ | ✗ | ✗ |
| Google Talk | ✓ | ✗ | ✗ |
| imo | ✓ | ✗ | ✗ |
| ✓ | ✗ | ✗ | |
| Jira | ✓ | ✗ | ✓ |
| Join.Me | ✓ | ✗ | ✗ |
| LastPass | ✓ | ✗ | ✗ |
| Line | ✓ | ✗ | ✗ |
| ✓ | ✗ | ✗ | |
| Mail.ru | ✓ | ✗ | ✗ |
| Microsoft OneDrive | ✗ | ✗ | ✓ |
| Microsoft OneNote | ✓ | ✗ | ✗ |
| Microsoft Outlook | ✓ | ✗ | ✓ |
| Microsoft SharePoint | ✗ | ✗ | ✓ |
| Microsoft Teams | ✓ | ✗ | ✓ |
| Microsoft Yammer | ✗ | ✗ | ✓ |
| Naver Mail | ✓ | ✗ | ✗ |
| Netflix | ✓ | ✗ | ✗ |
| Notion | ✗ | ✗ | ✓ |
| Office 365 | ✓ | ✓ | ✗ |
| Okta | ✓ | ✗ | ✗ |
| OneDrive | ✓ | ✗ | ✗ |
| OneLogin | ✓ | ✗ | ✗ |
| PayPal | ✓ | ✗ | ✗ |
| ✓ | ✗ | ✗ | |
| PowerPoint Online | ✓ | ✗ | ✗ |
| ProtonMail | ✓ | ✗ | ✗ |
| ✓ | ✗ | ✗ | |
| Salesforce | ✓ | ✓ | ✓ |
| ServiceNow | ✗ | ✗ | ✓ |
| ShareFile.com | ✓ | ✗ | ✗ |
| SharePoint Online | ✓ | ✗ | ✗ |
| Shopify | ✓ | ✗ | ✗ |
| Skype | ✓ | ✗ | ✗ |
| Slack | ✓ | ✗ | ✓ |
| SlideShare | ✓ | ✗ | ✗ |
| SoundCloud | ✓ | ✗ | ✗ |
| SourceForge | ✓ | ✗ | ✗ |
| Spotify | ✓ | ✗ | ✗ |
| Stack Overflow | ✓ | ✗ | ✗ |
| Tango | ✓ | ✗ | ✗ |
| Telegram | ✓ | ✗ | ✗ |
| Trello | ✓ | ✗ | ✓ |
| Twitch | ✓ | ✗ | ✗ |
| ✓ | ✗ | ✗ | |
| Viber | ✓ | ✗ | ✗ |
| Vimeo | ✓ | ✗ | ✗ |
| VMware | ✓ | ✗ | ✗ |
| Webex | ✓ | ✗ | ✗ |
| ✓ | ✗ | ✗ | |
| WeTransfer | ✓ | ✗ | ✗ |
| ✓ | ✗ | ✗ | |
| Word Online | ✓ | ✗ | ✗ |
| WordPress | ✓ | ✗ | ✗ |
| Workplace from Meta | ✗ | ✗ | ✓ |
| Xero | ✓ | ✗ | ✗ |
| Yammer | ✓ | ✗ | ✗ |
| Yandex | ✓ | ✗ | ✗ |
| Yandex Mail | ✓ | ✗ | ✗ |
| YouTube | ✓ | ✗ | ✗ |
| Zalo | ✓ | ✗ | ✗ |
| Zendesk | ✗ | ✗ | ✓ |
| Zoom | ✓ | ✗ | ✓ |